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  • Convert Leads With Integrated Call Center

    Increase sales, achieve the sales goal, increase productivity, and how to end the call and the deal in professional ways.

  • Hi-Connect is Now Hiring for certain jobs with qualified teams.

    Feel free to Contact Us for the offering jobs we are offered, and gain your chance to be one of our leading teams.

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Ensure Your Business
Continuity & Service Levels

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WHO WE ARE ?

HI-Connect Company, established in 2008, is a fast growing technology company in the Egyptian market that offers wide range of services for its customers. The Health Insurance Organization in corporation with the top Telecommunication and Information Technology companies in the Egyptian market has established HI-Connect to combine its expertise to provide Contact Center solutions. HI-Connect Have a huge number of services including inbound calls services, telemarketing, tele-sales, back office solutions, human resources and training …..Etc. beside we can work in different fields to meet all customer needs
Our Profile
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About HiConnect

World-Class
Contact Center

Because we highly focus on our "principals" we greatly depend on our flexibility and hence provide various sourcing models to suit our client's business needs and models our flexible sourcing models spans from the full Out-sourcing of our client's operations in one of our contact center facilities governed by our full responsibility of service levels and project KPIS.

To the other extreme of In-sourcing our human capital, management, technology and processes inside our client's premises. As for our Co-sourcing models, it can always be a mix and match of the above.

Customer Service

95%

Sales / Lead Generation

90%
Learn More
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Our Expertise

Some Of The
Services We Offer

Hi-connect A qualified call center company specializes in delivering niche services. For instance, tech support is a specialized job. Only a qualified call center company can do the job with great perfection. It gives the product development company all the time to focus on other areas geared towards augmenting profits. For instance, the company can get more time to focus on upgrading the product or developing other products. They can engage themselves with business growth initiatives such as marketing campaigns and customer acquisition. By investing more time executing growth plans, the company can make more profits. Hi-Connect has a trained and specialized team to respond to customers from anywhere in the world at any time with skill and professionalism to gain the trust of your customers and to achieve the level of customer satisfaction and to increase your sales and raise awareness of your products or your services.

Learn More
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Collaborate

Lead People
Value Diversity
Continous Learning

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Quality

Effective
Communication
Follow Standrads

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Integrity

Commitment
Behave Ethically
Do the Right Thing

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Excellence

Innovation
Add Value
Stratgic Partnership

Certificates

Hi-connect contact center is a full-fledged COPC® 2015, ISO® 9001: 2015 and ISO® 27001 certified for the smart standards implemented by these certifications have enabled us to improve our operations and operate high-level operations that take the customer experience to a better level.

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Share Holders

HI-Connect builds over the experiences of its originators, we have on board DMS, UNITELL, ITInc and NT companies. The merged expertise of the firms on board with HIO expertise ensures unbounded skills. DMS Company specialized in providing custom software development for the latest Edge Technology software in various business areas specially the Health care sector and utilizing recently evolved tools and techniques.

Some Of Our Clients

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Testimonials

What People Say About Our
Services

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Our team

Our Best Agents of 2021

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Contact us

Contact Hi-Connect Today!